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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

For the life of me I can't figure out how to get blank buttons on a VVX 500 and EM.

 

Right now, I'm using the following:

 

   attendant.resourceList.22.address="sip:11111111114@server.com"
   attendant.resourceList.22.label="."
   attendant.resourceList.22.type="normal"

 

I have to use a different address or the button doesn't show up at all.

 

There's got to be a way to do this...Help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 Hello @PCS-Brad

 

i have corrected this in the FAQ and the article itself describes which parameter is for openSip and which is for Skype

 

replied via a mobile device

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

4 REPLIES 4
HP Recommended

Hello @PCS-Brad,

welcome back to the Polycom Community. 

 

Yet again it is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release. 

The community's VoIP FAQ contains this post here:

Jan 12, 2012 Question: Can I change / re-assign the appearance of  Line, BLF, Speed Dial and Presence Keys?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

 

Not providing the community with the minimum basic information may affect how we can answer.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

Thanks for the reply, but I'm afraid I'm more confused now. The FAQ you referenced makes mention of both a feature.flexibleLineKey.enable and lineKey.reassignment.enabled. Which should I be using on my VVX 500 running 5.7.0.11768?

 

Also, the FAQ says exact details are given in the UC 4.0.1 Admin Guide, page 179, but that's not the case. Page 179 on the linked Admin Guide is a discussion of PTT/Paging.

 

Which should I use?

HP Recommended

 Hello @PCS-Brad

 

i have corrected this in the FAQ and the article itself describes which parameter is for openSip and which is for Skype

 

replied via a mobile device

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi @SteffenBaierUK,

 

Is it possible to reference a BLF twice?

 

I'd like several BLFs to show up on the main VVX 500 page, as well as page 3 of the EM.

 

Thanks.

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