Plantronics + Polycom. Now together as Poly Logo

Blind Transfer missing from UC5.3.0

Occasional Visitor

Re: Blind Transfer missing from UC5.3.0

I follwed your instructions to change the setting to BLIND TRANSFER and it still doesn't work, I have a call on the line, hit transfer and it still RINGS at the other persons phone rather than going straight to voicmail!?  HELP!!!

Message 11 of 12
Polycom Employee & Community Manager

Re: Blind Transfer missing from UC5.3.0

Hello tbaumann7471,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC / Skype for Business server.

 

It also helps if you tell us more about the Polycom phone you are using.


This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 12 of 12