Plantronics + Polycom. Now together as Poly Logo

Bombarding of Subscribe message with Message-Summary event

Occasional Advisor

Bombarding of Subscribe message with Message-Summary event

Hello Support,


We are bombarded by Subscribe messages with Message-summary even, we are getting up tp 80 messages per seconds constatantly due to this. please find sample traces.




Polycom Employee & Community Manager

Re: Bombarding of Subscribe message with Message-Summary event

Hello Ronak,

welcome back to the Polycom Community.

This is the 3rd time that I am reminding you to post at least the currently used software version when posting a new topic.


In addition we do not even know yet what phone model you are utilizing or what configuration you are using.


I suggest you open a service ticket if you are entitled or open a Pay Per Incident ticket / PPI.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2