New user - first post. This community looks like a great resource!
My company has been using Gsuite for the last couple of years and just started to use the Google Voice that now comes with G suite. This is the 'pro' version of Google Voice - https://cloud.google.com/voice/. The Polycon VVX 350 OBI version is listed as a supported phone. I accidentally purchase the non OBI version of the VVX 350. From what I've read I can install the OBI version of the software via the web interface, however I'm not able to access the web interface. I have 2 questions.
Is there a web configuration utility on the VVX 350? Is what I'm trying to do possible? If so, is there another way to do it without a web config utility?
The phone's IP is part of my private class C network 192.168.1.x
I put http://192.168.1.x into my browser window and get timeouts. I have tried to access the phone via multiple comuters.
The software version on the phone is:5.8.1.12848
No licenses installed.
Thanks!
Solved! Go to Solution.
Hello @LarryBurns ,
welcome to the Poly Community.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.
Mar 30, 2015 Question: Since upgrading to UCS 5.3.0 or later I can no longer access the Web Interface
Resolution: Please check => here <=
Utilizing the Poly community search I found this and this post.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Thanks Steffen,
That fixed it. I'm not in the configuration utility.
Now for the second part of my quest.
How can I download the OBI version of the software for the VVX 350?
Would I also need to update the firmware?
Thanks again,
Larry
Hello @LarryBurns ,
To my personal knowledge we, Poly, do not officially support this.
I can only refer to the Community search again where a user posted the steps.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Could you link me to that solution? I'm having a hard time describing exactly what I'm trying to do.
Thanks again!
Hello @LarryBurns ,
You want to flash a VVX UC Version into an Obi Edition as described => here <= or => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier