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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-13-2016 08:12 AM

HP Recommended

I have a bricked Polycom VVX 1500 it is stuck in an endless loop of trying to auto provision, connecting to server can not find server try again

 

call me or hit me on email at

(209) 201-0699

robculbertson529@hushmail.com

1 REPLY 1

‎04-13-2016 03:19 PM

HP Recommended

Hello Admin529,

welcome to the Polycom Community.

Unfortunately your post lacks the minimum of basic information and I can only ask you to make the effort to provide some details on the currently used software version and the MAC Address of the device.

 

  • Have you tried to interrupt the boot process and point the unit to your own provisioning server?

The FAQ should be consulted for details.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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