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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi..

 

I am trying to enable the buddy soft key on the VVX 500. I've enabled the features listed in the UC 4.x admin guide (http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro...) on page 211

 

Specifically:  

Specify the line/registration number used to send SUBSCRIBE for presence.......................features.cfg > pres.reg
Specify if the MyStatus and Buddies soft keys display on the Home screen ..........features.cfg > pres.idleSoftkeys
Turn the presence feature on or off......................................................... features.cfg > feature.presence.enabled

 

But the softkey never appears.. Is there another option that's not mentioned?

 

Thanks

David

1 REPLY 1
HP Recommended

Hello David,

welcome to the Polycom Community.

I have moved your post here as the Developer sections is not the correct place for this post.

 

Your issue is most likely caused by a wrong / faulty configuration. Please check your logs and verify the xml formatting.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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