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Busy Line Key - Polycom Config

rocketcity
Occasional Visitor

Busy Line Key - Polycom Config

I have been using a phone that has a line key tied to a trunk. However an issue that I am running into is that since my line key has 2 call appearances when I press the line key button while the line is busy I still get dialtone. This happens even though the BLF key is indicating that the line is busy. Is there anyway to add a config option that will stop the phone from trying to grab the second appearance even though I need it for transfers? The related part of my config is below. Thanks!

 


reg.2.address="6311-2005"
reg.2.auth.password="1234"
reg.2.auth.userId="6311-2005"
reg.2.callsPerLineKey="2"
reg.2.displayName="6311"
reg.2.label="6311"
reg.2.type="shared"

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