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C100 Microphone Issue

Occasional Visitor

C100 Microphone Issue

MOVED BY MOD

 

 

We have the C100 communicator which we use with Skype and Google Plus.  It works GREAT for about 2 minutes then suddenly, the Microphone stops working.  This is a consistent problem and we are wondering if this is known issue.  Windows XP auto installed without specific drivers.  While it's working it perfoms very well, but once it stops working we have to change the microphone assignement in windows and then change back for it to work again.

 

Please advise.

Message 1 of 3
2 REPLIES 2
Polycom Employee & Community Manager

Re: C100 Microphone Issue

Hello moewb123,

 

welocme to the Polycom Community.

 

The C100S is the Skype specific Hardware to be utilized with Skype.

 

The C100 only supports the applications => here<=

 

The mentioned apps must be installed before using / plugging in the C100 before first usage.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: C100 Microphone Issue

Do you have a product that is compatible with Google Plus?

Message 3 of 3