The RSS feed says that v. 220.127.116.111 of UC software has been released for the CCX 500. The update is not fetched from the Polycom update server via the CCX web interface. When will the upgrade be available via the Polycom update server? Where can I download the files in the meantime?
Looks like UCS 18.104.22.1682 is out and I was able to update via the web interface. I tried several attempts to update via usb key before that and it wouldn't go.
was the phone in Teams mode when you tried this via USB? How did you place the file on the USB Stick?
The phone was in Teams mode and showing in the Teams admin console. By the way, now that I've upgraded the phone to 22.214.171.1242, the Teams Admin Console is telling me that I should upgrade the phone to 126.96.36.1995 which seems like a downgrade.
The usb was fat32 formatted and the files were unzipped to the root. Also tried exfat and ntfs with a couple different usb drives.
our partner Microsoft has not yet updated their USer-Agent filter so this is a known issue on the Microsoft end.