The RSS feed says that v. 18.104.22.1681 of UC software has been released for the CCX 500. The update is not fetched from the Polycom update server via the CCX web interface. When will the upgrade be available via the Polycom update server? Where can I download the files in the meantime?
Looks like UCS 22.214.171.1242 is out and I was able to update via the web interface. I tried several attempts to update via usb key before that and it wouldn't go.
was the phone in Teams mode when you tried this via USB? How did you place the file on the USB Stick?
The phone was in Teams mode and showing in the Teams admin console. By the way, now that I've upgraded the phone to 126.96.36.1992, the Teams Admin Console is telling me that I should upgrade the phone to 188.8.131.525 which seems like a downgrade.
The usb was fat32 formatted and the files were unzipped to the root. Also tried exfat and ntfs with a couple different usb drives.
our partner Microsoft has not yet updated their USer-Agent filter so this is a known issue on the Microsoft end.
My CCX 500 is not registering in the Teams Admin portal. I opened a ticket with MS and after a very long time they came back with:
"I analyzed the logs and I see that the Polycom version is not in our allowed list. The version should be 184.108.40.2061 and currently it is Proline1.0 220.127.116.112 03-Feb-20 05:24"
However I did see someone in this thread mention they are running 18.104.22.1682 and their phone is registered in the Teams Admin portal.
I can't find a download link to version 22.214.171.1241. Is this still available? Or should 126.96.36.1992 register in the Teams admin portal?