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CID and UCS 5.3.0


CID and UCS 5.3.0



We are running 5.3.0 on our VVX phones


We have configured the CID parameter to "FROM" and we noticed that when we have incoming, it displays the NAME and NUMBER, is the from field there is "sip display name"


if we receive a call with no display name in the from field, we see on the screen "UNKNOWN" and NUMBER


how could we display only the number when there is no display name in the sip packet ?



best regards



Message 1 of 2
Polycom Employee & Community Manager

Re: CID and UCS 5.3.0

Hello all,


this is being tracked via 1-1206599423 VESC-5609

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2