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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- CONFIG PARAMETER TO RESET TO FACTORY DEFAULT
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02-02-2021 06:25 PM
Hi,
Is there a config parameter that we can push through a provisioning server that will trigger the phone to reset to factory default?
Below are the required basic info:
Phone Basic Information:
Phone Model: VVX 410
Part Number: 3111-46162-001 Rev:A
MAC Address: 00:04:F2:55:F6:E4
IP Mode: IPv4
IP Address: 192.168.1.2
UC Software Version: 5.9.6.2327 (SIP/UC using PDMS)
Updater Version: 5.9.7.38223
Call Platform: Cisco BroadWorks
Hoping somebody in the community can help me with this setup. Been checking the different articles in this community but can't find anything similar.
Solved! Go to Solution.
Accepted Solutions
09-23-2021 09:05 AM
Hello @jamimo ,
Welcome to the Poly Community.
Just to close the loop and in case someone finds this via the community search. The same answer as >here<
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-23-2021 09:05 AM
Hello @jamimo ,
Welcome to the Poly Community.
Just to close the loop and in case someone finds this via the community search. The same answer as >here<
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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