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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-14-2014 12:01 PM

HP Recommended

My Environment:

Office 365 Enterprise E3 Plan

Lync 2013 (15.0.4605.1000) MSO (15.0.4605.1002) 64-bit, Part of Microsoft Office 365 ProPlus.

Microsoft Lync Enterprise Voice services (hosted by 3rd party)

CX3000 IP conference phone (Optimized for Lync 2013)

CX3000 Software: 4.0.7577.4420

 

I have successfully signed into the phone using Enhanced mode (i.e. via USB), I cannot sign in using Basic Mode (i.e. ext/or phone # & PIN).  

 

Q: Does Basic Mode sign-in work with Office 365/Lync? If so how can I get detail configuration setting for this feature?

 

Did not find any Admin/set-up instructions here (just general end user instructions):  http://support.polycom.com/PolycomService/support/us/support/voice/cx/cx3000.html

 

 

 

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2014 12:26 PM

HP Recommended

Hello Lightjag,

To my knowledge Pin & Extension requires Option 43 at least for a normal en premise installation.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-14-2014 12:26 PM

HP Recommended

Hello Lightjag,

To my knowledge Pin & Extension requires Option 43 at least for a normal en premise installation.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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