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CX 3000 configuration for non Lync site

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Occasional Contributor

CX 3000 configuration for non Lync site

We have a non lync site with Audiocodes mediant 1000 deployed.

 

VVX series phones are configured through web access, i.e., accessing remotely by using the ip address, and entered the dial plan under settings-> sip and the line details under sip line identification. We have a new CX 3000 phone which need to be set up for the meeting room. As we cannot access web page for CX3000 , could you let me know the way to get it configured. How do we assign the rule/dial plan and assign the number to that phone?

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Polycom Employee & Community Manager

Re: CX 3000 configuration for non Lync site

Hello Khushboo,

welcome back to the Polycom Community.

The CX3000 just like the CX500, CX600 and CX700 , are Microsoft only phones and only work with LYNC / Skype for Business (depending on the firmware) and do not offer a Web interface or a possibility to be used with normal SIP servers.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: CX 3000 configuration for non Lync site

Hello Khushboo,

welcome back to the Polycom Community.

The CX3000 just like the CX500, CX600 and CX700 , are Microsoft only phones and only work with LYNC / Skype for Business (depending on the firmware) and do not offer a Web interface or a possibility to be used with normal SIP servers.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
Occasional Contributor

Re: CX 3000 configuration for non Lync site

Thanks Steffen, that helps. I hope we can use Polycom SoundStation IP 6000 Conference VoIP Phone.

 

Can you let me know how to configure this model (IP 6000) ? Can this be configured the same way as vvx series (remote web access)?

Message 3 of 4
Polycom Employee & Community Manager

Re: CX 3000 configuration for non Lync site

Hello Khushboo,

Yes all our SIP capable phones can be configured via the Web Interface.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4