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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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We have a total of about 40 of the CX100's.  Our organization is about 200 people.  We regularly use the CX100 with MS Communicator, but have the following odd behavior;

 

Sometimes a computer which has regularly used a particular CX100 instead hooks up to an arbitrary other CX100.  The user expects it will work with Communicator instantly.  Instead, the computer seems to go through the process of finding & installing drivers.

 

Why?

Mike

1 REPLY 1
HP Recommended

Hello Mike,

welcome to the Polycom Community.

The Software for the CX100 product is provided by our Partner Microsoft and I would recommend to bring this to their attention.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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