I have a CX100 which has worked well for a while, but recently the user has informed me that it does not work.
After inspection it appears to work for a few seconds then stops working. Once it is plugged into the computer I can test it through playback device and it works, then i got to recording devices, talk into it and it shows the input levels go up for a second then stops. After this it will not play anything and does not pick anything up on the mic.
I tried this is a different computer and the same thing happens.
Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".
The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.