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Call Park Change Value

SOLVED
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Advisor

Call Park Change Value

Hello Support,

 

how can i identify my Park button position and to change its value from dialing 700 to 800

 

Thanks

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Call Park Change Value

HelloKyleR ,

welcome back to the Polycom Community.

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".

 

If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.

 

Could you therefore kindly go over them and mark or answer as appropriate ?

 

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 

RecentlyAnswered.PNG

 

In addition not mentioning what software version you are using or what SIP Switch makes it difficult to make a recommendation.

 

You could look at an EFK Prompt and utilize that so you can dial the individual park position. We do not really support this proprietary method as we utilized standardized SIP signalling.

 

Info on a EFK prompt can be found => here <=

 

For the additional information feel free to post again but you may get asked to contact your Polycom reseller for support.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Call Park Change Value

HelloKyleR ,

welcome back to the Polycom Community.

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".

 

If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.

 

Could you therefore kindly go over them and mark or answer as appropriate ?

 

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 

RecentlyAnswered.PNG

 

In addition not mentioning what software version you are using or what SIP Switch makes it difficult to make a recommendation.

 

You could look at an EFK Prompt and utilize that so you can dial the individual park position. We do not really support this proprietary method as we utilized standardized SIP signalling.

 

Info on a EFK prompt can be found => here <=

 

For the additional information feel free to post again but you may get asked to contact your Polycom reseller for support.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2