Hello calebg,
welcome back to the Polycom Community.
Did you ever fix your issue => here <= ?
The issue discussed in this post is fixed in above software versions with above VOIP ticket.
If you have an issue please open a ticket via your Polycom reseller so we can track this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello,
We are on version 5.5.11526 (which is what this doc mentions should have the fix), and it doesn't appear to have that fix. I have confirmed that disabling call waiting (call.callWaiting.enable="0") fixes the problem with BLF activity. Unfortunately disabling call waiting is not an ideal fix though; because that disables the feature. Currently working with our reseller (NetxUSA) to get a case opened with Polycom.
Thanks,
Caleb