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Calls on hold Polycomvvx-400

atridox
Occasional Contributor

Calls on hold Polycomvvx-400

Please accept my apology for not being able to figure this out by reading other posts (I tried).  I have 4 phones in my small business.  I want to be able to put a caller on hold on one handset and then pick up the call in another room on another phone.  Thank you

 

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Calls on hold Polycomvvx-400

Hello atridox,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC server

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

Most likely the reply depends on your server as the server would need to support the park feature so I can only advise you to contact whoever setup your phones / service.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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