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- Re: Can I copy a config from one phone to another
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03-19-2018 05:33 AM
Hi.
I have several VVX 301 handsets.
Some will work fine on our main office LAN,
Other's will only worked if they're on a different (external) LAN
I have been looking at the combined config files (indivually) and cannot find any differences so am at a loss.
Is there any way I can copy all configs from a known good phone, over to another, and then amend the login details on the device itself?
Solved! Go to Solution.
Accepted Solutions
03-19-2018 10:16 AM
Hello @Rus Yates-Aylott,
The community's VoIP FAQ contains this post here:
May 25, 2017 Question: Can I create a backup of my current configuration?
Resolution:Since UC Software 4.0.0 or later a backup can be created via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-19-2018 10:16 AM
Hello @Rus Yates-Aylott,
The community's VoIP FAQ contains this post here:
May 25, 2017 Question: Can I create a backup of my current configuration?
Resolution:Since UC Software 4.0.0 or later a backup can be created via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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