I have a polycom device. I try to register it to Asterisk but it failed.
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welcome to the Polycom Community.
There are certain mimimum details any post should have. Yours is lacking all of them
It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes.
The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here
It would also be of interest what phone model you are using.
In regards of registration please check here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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