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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Can't get the Presence Category to show up
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04-07-2021 01:12 PM
I am wondering what the category "Presence" is supposed to do. I understand the other categories, but I am not sure about what "Presence" does, and how to configure it.
This is my test config.
In this case, I see the line on key #1. But I was expecting the key # 15 (in the VVX450 expansion module) to show something, but it's not showing anything. How can I configure this "Presence" key and what is it used for?
<lineKey
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.15.category="Presence"
>
<lineKey.reassignment lineKey.reassignment.enabled="1">
</lineKey.reassignment>
</lineKey>
<attendant >
<attendant.resourceList
attendant.resourceList.1.address="120" attendant.resourceList.1.label="test 120" attendant.resourceList.1.type="normal"
attendant.resourceList.2.address="121" attendant.resourceList.2.label="test 121" attendant.resourceList.2.type="normal"
></attendant.resourceList>
</attendant>
directory:
<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<directory>
<item_list>
<item>
<ln>Tester</ln>
<fn>Test 1</fn>
<ct>102</ct>
<sd>1</sd>
</item>
<item>
<ln>Tester</ln>
<fn>Test 2</fn>
<ct>105</ct>
<sd>2</sd>
</item>
</item_list>
</directory>
Solved! Go to Solution.
Accepted Solutions
04-07-2021 01:58 PM
Hello ,
Welcome back to the Poly community.
Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.
If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.
Could you therefore kindly go over them and mark or answer as appropriate?
If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.
For your new post did you check:
Dec 6, 2011 Question: What Phone Models support the LYNC, Microsoft Skype for Busines, Skype for Business Online or Teams?
Resolution: Please check => here <=
And/or the Admin Guide matching your yet unknown Software Version?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-07-2021 01:58 PM
Hello ,
Welcome back to the Poly community.
Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.
If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.
Could you therefore kindly go over them and mark or answer as appropriate?
If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.
For your new post did you check:
Dec 6, 2011 Question: What Phone Models support the LYNC, Microsoft Skype for Busines, Skype for Business Online or Teams?
Resolution: Please check => here <=
And/or the Admin Guide matching your yet unknown Software Version?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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