Solved: Can we assign IP manually on Polycom CX600? - HP Support Community

Anonymous · ‎10-11-2013

Hi,

I have three queries on CX 600

1) Can we assign IP manually on cx600??

2) How to upgrade software/firmware of CX600??

3) Is there any tool available to configure CX600 similar to CX5000 management tool available for CX5000?

Answers are appreciated

Thank You

Anees

SteffenBaierUK · ‎10-11-2013

Hello Anees,

welcome to the Polycom Community.

The Polycom CX phone range is a reference design based on a Microsoft development and is working as designed by our Partner Microsoft.

This results in certain limitations as DHCP requirements or other restrictions.

To my knowledge there is no way to manually assign a IP address to the phone other that a DHCP reservation.
The upgrade of the Lync Phone Edition Software is completely controlled by the LYNC server and Microsoft documentation should be consulted.
There are no configuration tools and the CX5000 and the CX phone range cannot be compared as the CX5000 requires a PC LYNC client where the CX phones can be standalone.

More flexible configuration options can be found in our Polycom Qualified Lync Phone range.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎10-11-2013

Hello Anees,

welcome to the Polycom Community.

The Polycom CX phone range is a reference design based on a Microsoft development and is working as designed by our Partner Microsoft.

This results in certain limitations as DHCP requirements or other restrictions.

To my knowledge there is no way to manually assign a IP address to the phone other that a DHCP reservation.
The upgrade of the Lync Phone Edition Software is completely controlled by the LYNC server and Microsoft documentation should be consulted.
There are no configuration tools and the CX5000 and the CX phone range cannot be compared as the CX5000 requires a PC LYNC client where the CX phones can be standalone.

More flexible configuration options can be found in our Polycom Qualified Lync Phone range.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎10-11-2013

Hi Steffen,

Thank you so much for your answer 🙂

Regards

Anees

Can we assign IP manually on Polycom CX600?

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