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Can we use our Lync VVX phones on a non-Lync system

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MNiswonger
Occasional Visitor

Can we use our Lync VVX phones on a non-Lync system

We have scrapped our Lync voice project and are going with another solution.  We have purchased various VVX models which were preconfigured or licensed to be used with Lync.  Can we use these phones on a non-Lync system?

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Can we use our Lync VVX phones on a non-Lync system

Hello MNiswonger,

welcome to the Polycom Community.

As already responded by Peter you simply factory reset the Phone and then change the Base Profile to Generic.

 

The Multiple Key Combination for the VVX is 1,4 and 9 together.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 3
2 REPLIES 2
poly_peterh
Polycom Employee

Re: Can we use our Lync VVX phones on a non-Lync system

Yes. You can use these VVX phones you've already purchased on a non-Lync system.  There is no differnce in the phone except for how it is configured out-of-the-box.

 

If your phones were ordered with the Lync VVX SKU, they will be pre-configured for connecting to a Lync server out of the box instead of OpenSIP. You'll need to change configuration to setting to OpenSIP.

 

If your phones were ordered without the Lync specific VVX SKU with the additional required Polycom Lync license (for use with Lync), these phones are still configured for OpenSIP out of the box.

 

 

Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Can we use our Lync VVX phones on a non-Lync system

Hello MNiswonger,

welcome to the Polycom Community.

As already responded by Peter you simply factory reset the Phone and then change the Base Profile to Generic.

 

The Multiple Key Combination for the VVX is 1,4 and 9 together.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 3