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Can you enable web interface from the Provisioning Server?

Occasional Advisor

Can you enable web interface from the Provisioning Server?

VVX-401 Model


Can you enable web interface from the Option-66 Provisioning of a VVX-401?


If you can what .cfg file and which entry do you need to adjust?

Message 1 of 3
Polycom Employee & Community Manager

Re: Can you enable web interface from the Provisioning Server?

Hello @LRose ,


welcome back to the Polycom Community.


To answer your question yes you can but both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

As a reminder the basic information asked for:


  • Provide the exact Software Version of your Phone
  • Provide the Phone Model
  • Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync)
  • Additional Polycom Infrastructure (RPRM,PDMS or BToE)
  • If applicable provide a backup of the phone in question

UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package

  • If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable
  • If possible provide the MAC Address or Serial of the device
  • Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details
  • For questions around Support please check here


Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used. In addition providing all details at the same time allow us to check logs or look up a potential support partners if an issue needs to come into support. It also enables us to verify the entitlement for using features.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.


Usually in openSIP mode the HTTP web Interface is enabled by default so I am not sure why you would need this. In Skype for Business profile from a certain software version onwards it is disabled.


Jul 06, 2016 Question:Since Upgrading to UC Software 5.5.0 in Generic Base Profile I can no longer use HTTP?

Resolution: HTTPS only is supported since UC Software 5.5.0 only. Please check => here <= for more details




Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 or later and running LYNC base profile I can no longer access the Web Interface

Resolution: Please check => here <=




Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Occasional Advisor

Re: Can you enable web interface from the Provisioning Server?

The Answer to my question was found in the Admin Guide.


<httpd httpd.enabled="1">

<httpd.cfg httpd.cfg.enabled="1" httpd.cfg.port="80" httpd.cfg.secureTunnelEnabled="1" httpd.cfg.secureTunnelPort="443" httpd.cfg.secureTunnelRequired="1">

This line defines which version of web support you want active.  Port 80 being HTTP and Port 443 being HTTPS. 

1. You have to enable the web services httpd.cfg.enabled="1"

2. You define port 80(HTTP) even though we are going to force HTTPS. httpd.cfg.port="80"

3.  You enable HTTPS usage. cfg.secureTunnelEnabled="1"

4. You define port 443(HTTPS) httpd.cfg.secureTunnelPort="443"

5. You Force HTTPS by requiring it be used. httpd.cfg.secureTunnelRequired="1"

<httpd.cfg.lockWebUI httpd.cfg.lockWebUI.enable="1" httpd.cfg.lockWebUI.lockOutDuration="60" httpd.cfg.lockWebUI.noOfInvalidAttempts="5" httpd.cfg.lockWebUI.noOfInvalidAttemptsDuration="60">



Message 3 of 3