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Can you lock down the volume of IP 335, 450

Occasional Visitor

Can you lock down the volume of IP 335, 450

Is there a way to lock the volume on those 2 model phones?

Message 1 of 3
Polycom Employee & Community Manager

Re: Can you lock down the volume of IP 335, 450

Hello russelh,

welcome to the Polycom Community.

Could you provide more details in what you are trying to archive and also the currently used software version?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Valued Contributor

Re: Can you lock down the volume of IP 335, 450

I dont know of any way to prevent the volume from being adjusted by the user mid-call, but you can certainly request that the phone not remember the volume setting that the user left it at when the call ended with.  You would do this by using the voice.volume.persist.* parameters in your configuration file, where * can be any one of 'handset', 'headset', or 'handsfree', depending on which volume you wish to lock down.  Setting any one of those to "0" will cause the phone not to remember the last volume setting that the user left the handset, headset, or handsfree speaker at.


-- Nathan

Message 3 of 3