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Can you set the number of favorites columns on VVX with 5.3.0?

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Occasional Contributor

Can you set the number of favorites columns on VVX with 5.3.0?

I've downloaded and installed the 5.3.0 firmware and most of the new features are great.  However, on both a VVX 500 and VVX 600 the number of favorites on the home screen is now only 7 (2 columns).  Is there a setting to include more columns? 

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Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello PatrickMeehan,


welcome back to the Polycom Community.

Press Menu > Settings > Basic > Preferences > Idle Screen Setting > Columns

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 7
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Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello PatrickMeehan,


welcome back to the Polycom Community.

Press Menu > Settings > Basic > Preferences > Idle Screen Setting > Columns

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 7
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Occasional Contributor

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Thanks Steffen, that is exactly what I needed.  For those reviewing this topic you can set the number to a max of 3 on a VVX500 and 4 on a VVX600.  The default in 5.3.0 seems to be 2 for both phones.

Message 3 of 7
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Occasional Contributor

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hi,

 

How can I set this Parameter in common CFG file.

 

Message 4 of 7
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Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello goprikrishna,

welcome to the Polycom Community.

up.numOfDisplayColumns


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 7
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Occasional Visitor

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello,

 

In version 5.4.0.8782 the option is not there in the menu? Any suggestions how to set it in this version?

 

Thanks,

Peter

Message 6 of 7
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Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello Peter,

welcome to the Polycom Community.

The Version 5.4.0.8782 sounds like it is a Hot Fixed version.

 

The "normal" 5.4.0 is 5.4.0.5841 and the 5.4.0A is 5.4.0.10182 so I am not sure where you got your Version from.

 

Is this in LYNC base profile or in a SIP server setup?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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