Can you set the number of favorites columns on VVX with 5.3.0?

[PatrickMeehan]

I've downloaded and installed the 5.3.0 firmware and most of the new features are great.  However, on both a VVX 500 and VVX 600 the number of favorites on the home screen is now only 7 (2 columns).  Is there a setting to include more columns? 

[SteffenBaierUK · Accepted solution]

Hello PatrickMeehan,

welcome back to the Polycom Community.

Press Menu > Settings > Basic > Preferences > Idle Screen Setting > Columns

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[PatrickMeehan]

Thanks Steffen, that is exactly what I needed.  For those reviewing this topic you can set the number to a max of 3 on a VVX500 and 4 on a VVX600.  The default in 5.3.0 seems to be 2 for both phones.

[gopikrishna]

Hi,

How can I set this Parameter in common CFG file.

[SteffenBaierUK]

Hello goprikrishna,

welcome to the Polycom Community.

up.numOfDisplayColumns

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[pszivos]

Hello,

In version 5.4.0.8782 the option is not there in the menu? Any suggestions how to set it in this version?

Thanks,

Peter

[SteffenBaierUK]

Hello Peter,

welcome to the Polycom Community.

The Version 5.4.0.8782 sounds like it is a Hot Fixed version.

The "normal" 5.4.0 is 5.4.0.5841 and the 5.4.0A is 5.4.0.10182 so I am not sure where you got your Version from.

Is this in LYNC base profile or in a SIP server setup?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services