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Can you set the number of favorites columns on VVX with 5.3.0?

SOLVED
Occasional Contributor

Can you set the number of favorites columns on VVX with 5.3.0?

I've downloaded and installed the 5.3.0 firmware and most of the new features are great.  However, on both a VVX 500 and VVX 600 the number of favorites on the home screen is now only 7 (2 columns).  Is there a setting to include more columns? 

Message 1 of 7
6 REPLIES 6
Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello PatrickMeehan,


welcome back to the Polycom Community.

Press Menu > Settings > Basic > Preferences > Idle Screen Setting > Columns

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 7
Occasional Contributor

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Thanks Steffen, that is exactly what I needed.  For those reviewing this topic you can set the number to a max of 3 on a VVX500 and 4 on a VVX600.  The default in 5.3.0 seems to be 2 for both phones.

Message 3 of 7
Occasional Contributor

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hi,

 

How can I set this Parameter in common CFG file.

 

Message 4 of 7
Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello goprikrishna,

welcome to the Polycom Community.

up.numOfDisplayColumns


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 7
Occasional Visitor

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello,

 

In version 5.4.0.8782 the option is not there in the menu? Any suggestions how to set it in this version?

 

Thanks,

Peter

Message 6 of 7
Polycom Employee & Community Manager

Re: Can you set the number of favorites columns on VVX with 5.3.0?

Hello Peter,

welcome to the Polycom Community.

The Version 5.4.0.8782 sounds like it is a Hot Fixed version.

 

The "normal" 5.4.0 is 5.4.0.5841 and the 5.4.0A is 5.4.0.10182 so I am not sure where you got your Version from.

 

Is this in LYNC base profile or in a SIP server setup?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 7 of 7