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Can you set the number of favourites columns on VVX600 with 5.4.0.8782

pszivos
Occasional Visitor

Can you set the number of favourites columns on VVX600 with 5.4.0.8782

Hello,

 

I've seen a similar post to the question "Can you set the number of favorites columns on VVX with 5.3.0?", but the option is missing on our phones with version 5.4.0.8782.

 

Press Menu > Settings > Basic > Preferences > Idle Screen Setting > Columns

 

Is it removed or somewhere else? By default, there are 4 columns and it is way too many.

 

Thanks,

Peter

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Can you set the number of favourites columns on VVX600 with 5.4.0.8782

Hello Peter,

As already replied => here <= the Version 5.4.0.8782 sounds like it is a Hot Fixed version.

 

The "normal" 5.4.0 is 5.4.0.5841 and the 5.4.0A is 5.4.0.10182 so I am not sure where you got your Version from.

 

Is this in LYNC base profile or in a SIP server setup?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
pszivos
Occasional Visitor

Re: Can you set the number of favourites columns on VVX600 with 5.4.0.8782

Hello Steffen,

 

Thanks for your reply. It must be indeed the version, as on another site we have v5.5 and the option is in the menu. We have SIP server setup and will push the new fw on the phones.

 

Thanks,

Peter

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Can you set the number of favourites columns on VVX600 with 5.4.0.8782

Hello Peter,

UC Software 5.5 is not a released version that I am aware.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4