Hello Polycom community
my app log is filled with the message
[...]|pps |5|03|*** Cannot En-Queue Pps Message (0x501d) ***
I was unable to find any useful information regarding this message.
What is a pps Message, what does it mean to "En-queue" such a message and what might be reasons why it's unable to do so?
Thanks for your help
Soundstation IP 6000
UC Software Version 126.96.36.19981
BootROM Software Version 188.8.131.5253
welcome to the Polycom Community.
We usually do not disclose the meaning of this Log messages as they are for internal usage when troubleshooting.
I would suggest to raise a case with your Polycom reseller in order to bring this to Polycom Supports attention so the correct troubleshooting can be done.
You will need to provide the following:
Looking into our internal database it could be a malformatted INVITE being received.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services