• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-01-2015 09:06 AM

HP Recommended

Where can I get the config files to place on the server? I bought a refurbished IP 4000. It is getting the DHCP address information fine but when I try to connect to its web server I am blocked. I am guessing the web server is disabled. Can I can change that setting in the config file?

3 REPLIES 3

‎12-02-2015 03:16 AM

HP Recommended

Hello dborchardt,

welcome to the Polycom Community.

 

Is this about the VVX300 or a SSIP4000 as I am confused by the Subject and message content.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎12-02-2015 06:11 AM

HP Recommended

I don't know how the VVX 300 got into my subject line. I am having problems getting into the IP 4000 via its web interface. Thank you, I will look at the FAQ

Was this reply helpful? Yes No

‎12-02-2015 06:21 AM

HP Recommended

I changed the subject line but it still says vvx 300. Should I close this one and start a new message? I did look at the faq. I do not see the login prompt. I get "Web Page Is Not Available". I can Ping the 4000 and it gets its DHCP address correctly. I am wondering if the web server on the phone is turned off and if so how to turn it back on.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.