Hello @Harishyadav1465,
welcome back to the Polycom community.
Some or a couple of your old post(s) or reply(s) to them => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.
If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.
Could you therefore kindly go over them and mark or answer as appropriate ?
If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.
The recommendation for one of these was to contact Polycom support. Have you done this?
For your new issue this would need to come into Polycom support as well. The VVX is out of warranty and PPI would need to be paid.
Please work with NETXUSA who sold this phone back in 31/10/2016
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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