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Cannot sign in with office365 ID on Polycom CX3000

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Occasional Contributor

Cannot sign in with office365 ID on Polycom CX3000

We have a problem with our Polycom CX3000 phone to work with our office365 Lync server. We are able to log-in from our laptop by using both Lync 2010 and 2013 clients. After signing-in, if we connect Polycom CX3000 with laptop, lync is prompting to sign-in again to connect the CX3000. When we put our credential, it just says "Sign.in Error  , Cannot sign in. Please verify your sign-in address, domain\user name, and passoword and try again" . Please verify that the domain entered @velocis.in is correct."

 

CX3000 current firmware version is 4.0.7576.0.

 

Please help. Thank You

 

Anees

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Honored Contributor

Re: Cannot sign in with office365 ID on Polycom CX3000

Hi there...

have you already read this blog article ? Maybe this will help you out !

 

 

Kind regards,
Uwe

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Honored Contributor

Re: Cannot sign in with office365 ID on Polycom CX3000

Hi there...

have you already read this blog article ? Maybe this will help you out !

 

 

Kind regards,
Uwe

View solution in original post

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Occasional Contributor

Re: Cannot sign in with office365 ID on Polycom CX3000

As mentioned in the article you shared,  I require Enterprise Voice license inorder to use CX3000 with office 365.

 

Thank you for your support

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