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Change DND hard key into Intercom Key

Occasional Visitor

Change DND hard key into Intercom Key

Moved by a moderator from => here <=


Is there a way to reprogram the DND key on the ip650 so it performs an intercom function instead?

Message 1 of 2
Polycom Employee & Community Manager

Re: Change DND hard key into Intercom Key

Hello Laz,

welcome to the Polycom Community.


I have moved your post into a separate post as you had answered on a post that was marked as a solution as it dealt with a users individual issue.


If the topic does not match your issue please always post a new topic.

In addition we always encourage all users to read the Welcome Post, the FAQ and use the Forum Search.


Doing so you would have found this post:


[FAQ] Using Enhanced Feature Keys / EFK macros to change key functions for hardware button / keys

Above contains examples how to use the EFK functionality for example to dial a number.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2