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Change caller ID on VVX410

Occasional Contributor

Change caller ID on VVX410

We have a new installation of VVX 410 phones, Version , customer is asking to have caller ID to not be the receptionist but to be the Outside caller. How can I make this happen. When call comes in, receptionist answers and then transfers to staff member, Staff member sees Receptionist in the Caller ID.

Thank you

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Occasional Contributor

Re: Change caller ID on VVX410


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Polycom Employee & Community Manager

Re: Change caller ID on VVX410

Hello Rfree

Please do not "bump" posts.

Members will reply or not

Best regards

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