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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-24-2015 08:38 AM

HP Recommended

We purchased Polycom phones through a Reseller that also provided us our VoIP service, they used ZTP to provision our phones. We decided to go through another provider for VoIP telephony service and I am wondering. Is there any way that I can have our phones ZTP information updated with the new providers network information for easy provisioning? 

1 REPLY 1

‎06-24-2015 09:02 AM

HP Recommended

JTalcott

welcome to the Polycom Community.

The ZTP information is stored in the Polycom Network. End Users do not have access to this and your reseller would need to administrate this.

 

You could simply block access to the Polycom ZTP server and use the DHCP provisioning method.

 

The FAQ holds this post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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