Plantronics + Polycom. Now together as Poly Logo

Checking firmware on IP 550 SIP

Occasional Visitor

Checking firmware on IP 550 SIP





I have the 550 also, it's a couple years old and I would like to update the firmware within.  Where can I find the firmware download resource along with steps for updating?


Thank you,



Message 1 of 2
Polycom Employee & Community Manager

Re: Checking firmware on IP 550 SIP

Hello Chad,

welcome to the Polycom Community.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2