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Checking firmware on IP 550 SIP

Occasional Visitor

Checking firmware on IP 550 SIP

Can someone tell me how to check the firmware on the Polycom IP 550 SIP phone.  Also, is there a list of fixes in the different versions of firmware?

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Polycom Employee & Community Manager

Re: Checking firmware on IP 550 SIP

Hello Seedless,


welcome to the Polycom Community,


Menu => Status => Platform => Application


Please check => here <= for the Release Notes.


Best regards


Steffen Baier


Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2