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Choose Poly camera for standalone conf calls

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Occasional Advisor

Choose Poly camera for standalone conf calls

Situation:

Poly Trio 8800 with latest firmware

Poly RealPresence Visual +

Logitech camera plugged in to Visual + via USB

 

User is in conference room with others and joins a Zoom call on his laptop hosted by the other party without an H.323 connector. He connects his laptop to the Trio 8800 and wants Zoom (and other similar apps) to use the Logitech camera rather than his onboard laptop camera so the other party can see everyone in the room.

 

Is this possible?

 

thx!

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Choose Poly camera for standalone conf calls

Hello @fi85511 ,

Stating the latest software does not help others when finding this post in days, weeks, months or years to come as they do not know what software mentioned was current at the time of writing.

Please therefore always post the exact complete build id.

Therefore the Poly VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

Trio UC Software actually introduced a Sandbox Feature which will pass through the Camera of a Trio

 

We explain this >here<

 

In addition, the Trio supports Zoom via Hybrid registration as explained => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Advisor

Re: Choose Poly camera for standalone conf calls

Thanks Steffan.

 

Firmware is 5.9.1_10419

 

I will check out the options you presented and report back.

 

 

Message 3 of 4
Highlighted
Occasional Advisor

Re: Choose Poly camera for standalone conf calls

Somewhat flakey...but this feature works!

 

User is extremely happy!

Message 4 of 4