Plantronics + Polycom. Now together as Poly Logo

Choose Poly camera for standalone conf calls

Occasional Advisor

Choose Poly camera for standalone conf calls


Poly Trio 8800 with latest firmware

Poly RealPresence Visual +

Logitech camera plugged in to Visual + via USB


User is in conference room with others and joins a Zoom call on his laptop hosted by the other party without an H.323 connector. He connects his laptop to the Trio 8800 and wants Zoom (and other similar apps) to use the Logitech camera rather than his onboard laptop camera so the other party can see everyone in the room.


Is this possible?



Message 1 of 4
Polycom Employee & Community Manager

Re: Choose Poly camera for standalone conf calls

Hello @fi85511 ,

Stating the latest software does not help others when finding this post in days, weeks, months or years to come as they do not know what software mentioned was current at the time of writing.

Please therefore always post the exact complete build id.

Therefore the Poly VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


Trio UC Software actually introduced a Sandbox Feature which will pass through the Camera of a Trio


We explain this >here<


In addition, the Trio supports Zoom via Hybrid registration as explained => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Advisor

Re: Choose Poly camera for standalone conf calls

Thanks Steffan.


Firmware is 5.9.1_10419


I will check out the options you presented and report back.



Message 3 of 4
Occasional Advisor

Re: Choose Poly camera for standalone conf calls

Somewhat flakey...but this feature works!


User is extremely happy!

Message 4 of 4