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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi those at support,

 

I'm trying to autoprovision tens of phones at once and ran into this issue:

The recent changes to reg.1.address will not take effect, because of higher priority value.
Local: email@domain.com
Web: 133
Clear local source value before saving

 

I was forced to login to each phone and clear the variable manually though the web configuration portal, which was very time consuming.

 

Is there a way to clear variables while provisioning?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello afanencoo,

welcome back to the Polycom Community.

 

Can you provide any feedback to => here <= before posting a new question?

Changes made via the Web GUI or the Phone UI have a higher priority than via configuration files.

 

Simply factory reset the phones and start using configuration files.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello afanencoo,

welcome back to the Polycom Community.

 

Can you provide any feedback to => here <= before posting a new question?

Changes made via the Web GUI or the Phone UI have a higher priority than via configuration files.

 

Simply factory reset the phones and start using configuration files.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks for the reply.

In this case, resetting the phone wasn't an option, as Web Config would be turned off, and no Option 161,160, 66 was set.
You've confirmed that there is no other option though!

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