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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I want to know about Polycom Soundpoint IP 33x compatibility with Alcatel-Lucent IP PABX OmniPCX Enterprise (OXE) release 9.x and10/10.1. I have customer want to use Polycom Soundpoint IP with Alactel-Luc OXE. But customer was asking whether Soundpoint IP certified or have officially testing with Alcatel Lucent IP PABX. Just in case if customer use and will have problem in daily use. The problem might have for features not for the quality or connection. Because lat time i heard that Soundpoint IP 33x was problem when OXE PIN feature enabled, after enter the PIN then OXE did not recognized the digits. This was occured OXE rel 7.x.

Thanks.

5 REPLIES 5
HP Recommended

Hello Sisob,

welcome to the Polycom Community.
 
In general Polycom IP Phones have been interoperability tested with several of our Partners => here <=

 

In general Polycom Partners usually only certify our SoundStation IP phones in order to provide professional conference phones if their own portfolio lacks this hardware.

 

These phones run the same software as our desktop phones so in theory they "should" be compatible but are not officially supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen,

 

The link about partners that ha been interoperability test just for Soundpoint 5000/6000/7000/Duo. tHow about the inyteroperability test for  Soundpoint IP 33x, 550, 650?

 

Thanks.

Sinjo

HP Recommended

HI Steffen,

 

The reason i am asking the interoperability Polycom Soundpoin IP 33x, 550, 650 with Alcatel-Lucent IP PABX because i want to make sure that there are no issues after installation. 

 

Thanks.
Sinjo

HP Recommended

Hello Sisob,

 

as explained above usually the interop partners test the conference phones to enhance their portfolio. They would usually not test our deskphones running the same software as this would not be profitable for them as they offer their own handset range.

 

You would need to liaise with Alcatel on this.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

OK, understood.

 

Thanks.

Sinjo

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