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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have an office full of Polycom IP450 phones and found a Cisco 7937 conferencing unit lying around and thought with it being a re-branded polycom soundstation 7000 it would work on our phone system. 

Can anyone confirm if I would be able to get the 7937 working on our existing VoIP network?

3 REPLIES 3
HP Recommended

Hello Larsen,

welcome to the Polycom Community.

We manufacture the Polycom Cisco 7937 for our partner Cisco and it only runs their proprietary protocol skinny / sccp and can only be used with their Call Manager Platform.

 

You cannot convert this phone to run the open standard SIP protocol.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

two years have been passed, is the answer still the same?

 

As I got the same thing, to convert cisco 7937 to SIP to use it in Lync environment.....

Please help, thanks!

HP Recommended

Hello limeng1975,

I am aware that the phone looks similar but it has a different hardware inside.

 

It is not possible to be converted.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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