When looking at the options around configurations I have come across a few variables in the substitution stricngs including: [PHONE_MODEL], [PHONE_PART_NUMBER] , [MACADDRESS], and [PHONE_MAC_ADDRESS].
What is the difference between [MACADDRESS], and [PHONE_MAC_ADDRESS] ? Are these not the same in that it is the device mac address whether it is a Trio, VVX or any other device?
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welcome back to the Polycom Community.
A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.
If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.
Could you therefore kindly go over them and mark or answer as appropriate ?
If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently.
In regards of your new question the Substitution the is correct to use is [PHONE_MAC_ADDRESS]
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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