Configure Polycom Soundstation IP 6000 to Allworx 6x server

[synergyshane]

I can't configure the Polycom to the Allworx server.  I created a generic SIP within Allworx and  I logged into the Polycom admin page of the device and changed the settings there.  But still i get the message "cannot load from boot server".  Any suggestions will be appreciated. Thank you.

Also, when I try to enter the IP address of the server  into the SIP tab, it doesn't take although it does show it in the device itself. 

Shane

[SteffenBaierUK]

Hello synergyshane,

welcome to the Polycom Community.

Please ensure you always post your current software version.

The community's VoIP FAQ contains these post here:

Oct 7, 2011 Question: I get the error Message “Could not contact boot server” on my phones screen
Resolution: Please check => here <=

Above explains why you are getting this message.

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Above explains how to setup the server

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Above explains how to setup a simple SIP registration.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services