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Configure SNMP on Trio 8800 & Visual+ and Polycom RealPresence Group 500 / RP Touch

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Occasional Advisor

Configure SNMP on Trio 8800 & Visual+ and Polycom RealPresence Group 500 / RP Touch

Hello Community

Is there a way to monitor the above systems via SNMP? We have a central monitoring system in which I also want to monitor our Polycom systems. I haven't found anything suitable in the community and on the web.
We want to be notified when a device/system stops working or is no longer logged in for some reason.

 

Thanks in Advance 

 

Kindly Regards

Jacek

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Polycom Employee & Community Manager

Re: Configure SNMP on Trio 8800 & Visual+ and Polycom RealPresence Group 500 / RP Touch

Hello @ADC,

welcome ACD to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 30, 2017 Question:Does a Polycom IP Phone support SNMP?

Resolution: Polycom VVX Business Media Phones, Polycom Trio, Polycom SoundStation IP or Polycom SoundPoint IP phones do not support SNMP.


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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