Plantronics + Polycom. Now together as Poly Logo

Configuring BLF with paper expansion module. Can't get it to work.

SteffenBaierUK
Polycom Employee & Community Manager

Re: Configuring BLF with paper expansion module. Can't get it to work.

Hello JulienL,

Yes that is the right way.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 14
JulienL
Advisor

Re: Configuring BLF with paper expansion module. Can't get it to work.

Thank you, I'll give feedback once I get some and hope you'll do the same.

 

 

Cheers,

Julien

Message 12 of 14
SteffenBaierUK
Polycom Employee & Community Manager

Re: Configuring BLF with paper expansion module. Can't get it to work.

Hello JulienL,

My reproduction of the issue was actually caused by a faulty paper EM. Once I replaced this with a working unit I can no longer reproduce this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 13 of 14
JulienL
Advisor

Re: Configuring BLF with paper expansion module. Can't get it to work.

Just used the watched buddy function instead. I did not have any other replacements one.

 

 

Message 14 of 14