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Configuring LED patterns for expansion module

SteffenBaierUK
Polycom Employee & Community Manager

Re: Configuring LED patterns for expansion module

Hello Sina,

 

either check:

 

Nov 4, 2011 Question: How can I setup a Busy Lamp Field / BLF with an Digium Asterisk SIP Server?

Resolution: Please check => here <=

 

or

 

Aug 06, 2013 Question: How can I use the Buddy Watch feature?

Resolution: Please check => here <=

 

Both of the above come with a troubleshooting section and are the only two methods that allow what you want to do.

 

Anything else is unsupported.

 

For further support please contact your Polycom reseller.


In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 17
sina
Occasional Advisor

Re: Configuring LED patterns for expansion module

Hi,

Is there a logic for the different scenarios ?

( strat up , after start up , etc...)

Message 12 of 17
SteffenBaierUK
Polycom Employee & Community Manager

Re: Configuring LED patterns for expansion module

Hello Sina,


Please follow the provided FAQ post's as they contain troubleshooting steps. If this is not possible please work with your Polycom reseller.

 

So far you have not provided any details that would assist us to help you.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 13 of 17
sina
Occasional Advisor

Re: Configuring LED patterns for expansion module

Hi Steffen, 

What detail you need ?

Message 14 of 17
SteffenBaierUK
Polycom Employee & Community Manager

Re: Configuring LED patterns for expansion module

Hello Sina

Please check the replies and questions provided throughout the multiples replied given by myself

Replied via a mobile device
----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 15 of 17
sina
Occasional Advisor

Re: Configuring LED patterns for expansion module

Hi Steffen,

Is what you can tell me or is what I find the basic parameters for LED status ?

Message 16 of 17
SteffenBaierUK
Polycom Employee & Community Manager

Re: Configuring LED patterns for expansion module

Hello Sina,

This is my final reply.

 

Please check this:

 

Nov 4, 2011 Question: How can I setup a Busy Lamp Field / BLF with an Digium Asterisk SIP Server?

Resolution: Please check => here <=

 

or

 

Aug 06, 2013 Question: How can I use the Buddy Watch feature?

Resolution: Please check => here <=

 

The above two methods are the only methods you are getting some kind of status when monitoring an extension.

 

They are described and explained in detail and if your SIP switch is compatible with the above you can utilize them.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 17 of 17