Configuring LED patterns in Web Configuration Page

[Anonymous]

I have a VVX 601 that I am trying to configure purely from the Web Configuration Site.

I want to add the following configuration items:

ind.pattern.flashSlow.step.1.state="1"
ind.pattern.flashSlow.step.1.duration="100"
ind.pattern.flashSlow.step.2.state="0"
ind.pattern.flashSlow.step.2.duration="2900"


ind.pattern.offering.step.1.state="1"
ind.pattern.offering.step.1.duration="5000"
ind.pattern.offering.step.1.color="Yellow"
ind.pattern.offering.step.2.state="0"
ind.pattern.offering.step.3.state="1"
ind.pattern.offering.step.3.color="Red"
ind.pattern.offering.step.3.duration="5000"

To do this, I download the "All configuration (except device settings)" .cfg file and add these items to the end of the file (within the ALL tag). I then import the new configuration, however, it does not seem to be working. When I again export the configuration, these are the lines left:

ind.pattern.active.step.2.color="Red"
ind.pattern.active.step.1.duration="1000"
ind.pattern.active.step.2.duration="1000"
ind.pattern.flashSlow.step.1.duration="100"
ind.pattern.flashSlow.step.2.duration="2900"
ind.pattern.offering.step.1.color="Yellow"
ind.pattern.offering.step.3.color="Red"
ind.pattern.offering.step.1.duration="5000"
ind.pattern.offering.step.3.duration="5000"
ind.pattern.offering.step.3.state="1"

Why is it failing to save all but one of my .state properties?

[SteffenBaierUK]

Hello wyeack,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

Setting "standard" parameters via a configuration file will lead to them not showing in a backup as their setting is a factory default so therefore there is no need to show these in a backup.

I am nowhere near a phone at present so I cannot verify this using a currently supported firmware so the only way to make some progress is to open a ticket.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. End Customers are usually unable to open a ticket directly with Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

Hi There-

I am on UC 5.6.

Currently, when a call is active the LED does not blink at all - so how could it be that it is already set to be enabled by default?

[SteffenBaierUK]

Hello wyeack,

as mentioned I am nowhere near a phone at present.

If this is urgent please open a ticket with your reseller.

Best Regards

Steffen Baier