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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello Community,

 

i´ve got a question for you.

I take place at this position in September 2017, and now i get information, that we are using a CX5500 Video-Presence and Audio Unit. Last Month we get a Cloud-VoIP Telephone Array from Vodafone.

 

And now i want to configure the SIP-Client inside the CX5500. In first try, i get, that the line is not registered.

 

Can you help me with the Settings, to get this work??

 

I get the following Settings from Provider.

 

Name: Video, Conferencing
SIP Username: 151308869011314431
SIP Password: xxxxxxxxx
Registrar: onenetbusiness.vodafone.de
Outbound Proxy: onenetbusiness.vodafone.de

Hope to hear from you.

 

My SoftwareVersion: 1.3.2.120025 

S/N: 82152943F0B9DA 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @AdminCampusLaureate,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended
Hello AdminCampus,

The CX5500 is not officially certified for the Vodafone Cloud. However if Vodafone can do RFC 3261 then the following method can be tested with :

https://support.polycom.com/global/documents/support/setup_maintenance/products/voice/dg_soundstatio...

The above document is for soundstation phones with CUCM but you can use the same configuration steps on the CX5500 .
Please note that if a CX5500 is registered to an IP PBX it will work as an audio only phone.

Hope this helps!
HP Recommended

Hello @AdminCampusLaureate,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.