-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Configuring SIP CX5500
Create an account on the HP Community to personalize your profile and ask a question
12-13-2017 03:52 AM
Hello Community,
i´ve got a question for you.
I take place at this position in September 2017, and now i get information, that we are using a CX5500 Video-Presence and Audio Unit. Last Month we get a Cloud-VoIP Telephone Array from Vodafone.
And now i want to configure the SIP-Client inside the CX5500. In first try, i get, that the line is not registered.
Can you help me with the Settings, to get this work??
I get the following Settings from Provider.
Name: Video, Conferencing
SIP Username: 151308869011314431
SIP Password: xxxxxxxxx
Registrar: onenetbusiness.vodafone.de
Outbound Proxy: onenetbusiness.vodafone.de
Hope to hear from you.
My SoftwareVersion: 1.3.2.120025
S/N: 82152943F0B9DA
Solved! Go to Solution.
Accepted Solutions
12-13-2017 03:01 PM
Hello @AdminCampusLaureate,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-13-2017 09:34 AM
The CX5500 is not officially certified for the Vodafone Cloud. However if Vodafone can do RFC 3261 then the following method can be tested with :
https://support.polycom.com/global/documents/support/setup_maintenance/products/voice/dg_soundstatio...
The above document is for soundstation phones with CUCM but you can use the same configuration steps on the CX5500 .
Please note that if a CX5500 is registered to an IP PBX it will work as an audio only phone.
Hope this helps!
12-13-2017 03:01 PM
Hello @AdminCampusLaureate,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community