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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

hi i would like to know how to change the Keypad Interface like instead of have newcall buttom and forward i change for something else

i am on vvx 310

 

thank you

 

5 REPLIES 5
HP Recommended

Like instead of New call i would like to put to see my contact on lync 

 

i would be very greatfull if you could give me a very clear explaination about how to change any softkeys or add new softkeys 

 

thank you once again

 

matheus

 

HP Recommended

Hello Matheus,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains this post here:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen

 

i dont knw where do i put this code sorry . i have 600 phones here to be add some softkeys if yo could help me 

 

thank you

matheus

HP Recommended

Hello Matheus,

 

I suggest you check the following post's:

 

Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=

 

and

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

You basically need to create a file that contains the changes you want to make to the phone. This file needs to be loaded via the 000000000000.cfg or <mac>.cfg and in order to do so a provisioning server is required.

 

The FAQ contains plenty of details on this.

 

For additional support your Polycom reseller should be consulted.

 

Best Regards

 

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

is there any possibility to set up a softkey for lync contacts ? 

 

thank you

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